Our Philosophy on Privacy

Your privacy is important to Encompass Health, and we are committed to safeguarding your privacy online. We want you to feel as comfortable as possible visiting our Web site and using its services. We urge you to read our privacy policy so that you will know how we maintain and protect information we collect from you.

Our Privacy Policy

Our privacy policy comprises a number of different sections, each addressing different issues and information. We hope that reading them gives you a clear idea of how we manage information we collect from you when you use our Web site. To access a particular topic, click on the title of that section.

Section 1: Information we collect and how it is used.

Section 2: Who collects the information.

Section 3: Disclosure of and access to information .

Section 4: Security measures and procedures; your responsibilities.

Section 5: Choices available to you regarding the information you receive.

Section 6: Updating, correcting and deleting your personally identifiable information.

Section 7: Changes to our privacy policy; compliance with our Web site terms and conditions; request for consent to use personally identifiable information in other ways; miscellaneous.

Section 1: Information we collect and how it is used

We collect information in different ways through our Web site. The information we collect from users of our Web site can be categorized as being either anonymous or personally identifiable.

Anonymous information refers to information that cannot be tied to a specific individual. Many persons who access our Web site do not use the personalization features that are available to them through our Web site, and therefore these individuals are anonymous to us and the data we collect from them does not enable us to identify them in any personal way. For example, we may know that 10,000 users visit our Web site every day and that 3,000 of them reside in New York, but we may not know their names or where they live.

Personally identifiable information refers to information that tells us specifically who you are, such as your name, address, age, etc. In many cases, we ask for this information to provide the personalized service you wish to use. The amount of personally identifiable information that we know about you is entirely up to you to decide. We will only know personally identifiable information about you if you choose to share this information about yourself.

Our primary goal in collecting information of either type is to provide you with interactive and personal services. Below, we describe what types of information are collected and how we collect and use it.

All anonymous information we collect through our Web site is collected when your Web browser accesses our Web site. When you surf the Internet, your Web browser automatically transmits information about your preferences to our server every time you visit our Web site. The anonymous information collected by us through your Web browser helps us to monitor audience size, measure traffic patterns and identify popular services and information within our Web site. We use this information to improve our services to you and to help develop improved services based on user interests, behavior and demographics.

We collect personally identifiable information when you voluntarily provide it when entering a promotion or contest, requesting a newsletter that we produce or indicating that you would like to receive certain targeted information on topics that interest you.

In addition, we may also collect information through the use of "cookies". When you visit our Web site for the first time, our server sends a cookie to your computer's hard drive through your Web browser. A cookie is a small text file that contains a unique identification number that is sent from us and stored on your computer. Cookies enable us to recognize your Web browser whenever you visit our Web site; we are able to do so through the unique identification number assigned to the cookie. If you wish to find out how to prevent your browser from accepting new cookies, how to disable cookies altogether and how to monitor when you receive a new cookie, check the "help" feature of your Web browser.

Section 2: Who collects the information

All of the personally identifiable information collected on Encompass Health.com is collected by us alone, unless we specifically tell you otherwise.

Section 3: Disclosure of and access to information

As a general rule, we will not disclose your personally identifiable information to any unaffiliated third party, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or to protect your rights, our rights and the rights of others, as described below. Your personally identifiable information may be accessed by any of our affiliated third parties, such as our healthcare facilities. However, even in such cases, your information can only be accessed by certain authorized Encompass Health employees, and access is only obtainable through the use of encrypted passwords.

If we offer services in conjunction with an unaffiliated third party, we may need to share some or all of your personally identifiable information with that unaffiliated third party. If information is being collected by, maintained by or shared with an unaffiliated third party, we will notify you of this fact before the information is collected or shared, as appropriate. If you do not want your personally identifiable information to be shared, you can choose not to use that particular service or notify us that you do not wish your personally identifiable information to be shared.

We may also use promotions and contests that are sponsored or co-sponsored by unaffiliated third parties. Some or all of the information we collect from our Web site, including personally identifiable information, may be shared with the sponsor or co-sponsor. If information is to be shared, we will notify you before the information is collected. If you do not wish for your personally identifiable information to be shared, you can choose not to participate in the promotion or contest.

Unaffiliated third parties will have their own data collection and privacy policies. If you agree to have your information shared with an unaffiliated third party, we encourage you to review its policies. We are not responsible for, nor do we have any liability with respect to, these policies.

Unfortunately, no data transmission over the Internet or via facsimile can be guaranteed to be 100 percent secure. As a result, while we strive to protect the privacy of your personally identifiable information, we cannot ensure or warrant the security of any of your personally identifiable information transmitted in this manner.

In some circumstances we may be required by law to disclose personally identifiable information. We will do so, in good faith, only to the extent required by law and only upon receipt of authentic and proper documentation. We may also disclose personally identifiable information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against a third party who may be violating our terms and conditions governing the use of our Web site, or who may be (intentionally or unintentionally) causing injury to or interference with your or our rights or property or those of a third party.