Encompass Health Careers

Director Case Management - Kingsport, TN

Kingsport, Tennessee
Hospital Leadership Case Management Clinical

Job Description

HealthSouth Rehabilitation Hospital of Kingsport is currently looking for a Director of Case Management to join our hospital leadership team.

As a member of Senior Leadership, the Director of Case Management (DCM) is responsible for the day to day operations and human resource management of the department of Case Management. With a central focus on census management, patient care outcomes and key care indicators the DCM oversees the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services. The DCM is a patient and family advocate to ensure that services are delivered to meet the needs of patients and families and that the utilization of resources is appropriate.


The Director of Case Management assumes responsibility for providing appropriate training, education and management of the department of Case Management. The DCM serves as a Senior Leader who coordinates and communicates effectively with other members of administration, medical staff and the interdisciplinary patient care team regarding service delivery, financial management, and discharge planning processes.


The Director of Case Management provides training and direction to support Case Manager’s effectively completing assigned responsibilities; managing caseloads, interpreting regulations, policies, operational procedures, and objectives; reviewing operations in assigned area to ensure a high level of quality that is consistent with organizational standards. Additionally the DCM participates in utilization review activities; performs case management analysis; and oversees concurrent review functions with appropriate follow-up action plan and intervention.


HealthSouth Rehabilitation Hospital is a 50-bed inpatient rehabilitation hospital that offers comprehensive inpatient rehabilitation services designed to return patients to leading active and independent lives.


Our hospital provides a wide range of physical rehabilitation services, a vast network of highly-skilled, independent private practice physicians and HealthSouth therapists and nurses, and the most innovative equipment and rehabilitation technology, ensuring that all patients have access to the highest quality care.



Hospital Location:

113 Cassel Drive, Kingsport, TN 37660


Click here for directions to the hospital


Click here for a tour of the hospital


License and Certification:

• Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).

• If licensure is required for his/her discipline within his/her state, individual must hold an active license.

• Current CCM® or ACMcertification is required or must be obtained within one year of being placed in the position.


  Education, Training and Years of Experience:

• For Nursing, must possess baccalaureate degree in Nursing (BSN) with RN licensure.

• For other eligible health care professionals, must possess a minimum of a baccalaureate degree and graduate degree is preferred.


Address: 113 Cassell Drive, Kingsport 37660
Job ID: 1811756