Outside Services Coordinator

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Job Description

The Outside Services Coordinator is responsible for:

- Supporting the functions of the nursing unit by performing and arranging outside appointments while patients are in the hospital, and/or supports the functions of the case management department by communicating with referring doctors/UR case managers and setting up appointments for after discharge for follow up. 

- Serving as a resource for patients, families, physicians, staff who may be requesting an appointment currently while patient is in the hospital.

- Coordinating the flow of medical resources and referrals for the delivery of safe, quality patient care.


Job Code: 101075

License or Certification:

- CPR Preferred

Education, Training and Years of Experience:

- One year experience in making appointments, scheduling, or authorizing insurances for services

- Alternate experiences in reading and transcription of medical orders preferred.

- Completion of Medical Terminology course preferred.

Machines, Equipment Used:

- General office equipment such as telephone, copy machine, fax machine, calculator, computer.

Physical Requirements:

- Good visual acuity and ability to communicate.

- Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 50 pounds including medical supplies and equipment and the transferring and repositioning of patients.  Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements.

- Ability to withstand prolonged standing and walking.

- Ability to reach, stoop, bend, kneel, and crouch are required for patient care functions and in setting up and monitoring equipment

Skills and Abilities:

- Ability to speak, read, write, and communicate effectively.

- Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.

- Ability to work independently without constant supervision.

Environmental Conditions:

- Indoor, temperature controlled, smoke-free environment.  Occasional outdoor exposure.

- Exposure or potential exposure to blood and body fluids may be required.

- Handicapped accessible.

- May work under stressful circumstances at times.

Proficiency or Productivity Standards:

- Has regular, reliable and predictable attendance and punctuality.

- Adheres to hospital/department dress code including wearing ID badge.

- May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines. 

- May be required to work on religious and/or legal holidays on scheduled days/shifts.

- Will be required to work as necessary during disaster situations, i.e., before, during or after a disaster.

- May be required to stay after workday to assist after a disaster situation until relief arrives.

- May be required to perform other duties as assigned by supervisor

Address: 4455 Ducan Avenue, St. Louis 63110
Shift: Day Job
Schedule: Full-time
Job ID: 1927530