The Information Systems Specialist is responsible for hospital-level support as follows: - Providing general IT support - Functioning as liaison between hospital and Corporate ITG, as well as external vendors - Communicating with end-users and troubleshooting assigned applications - Facilitating the effective use of PATCOM and other software programs
License or Certification: - None Education, Training and Years of Experience: - Associate degree or undergraduate degree in computer science or related field preferred. - Familiar with regulatory compliance including HIPAA, Privacy and Security. - Familiar With: - Executing standard troubleshooting procedures - Providing support services to end-users - Troubleshooting basic IT infrastructure and application components - Basic knowledge in the areas of diagnosing, troubleshooting and repairing computers and related equipment required. Machines, Equipment Used: - General office equipment such as telephone, copy machine, fax machine, calculator, computer. Physical Requirements: - Good visual acuity and ability to communicate. - Ability to lift a minimum of 30 pounds and ability push/pull a minimum of 30 pounds, which includes the lifting, pushing and/or pulling of medical supplies and equipment and the transferring and repositioning of patients. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements. - Ability to withstand prolonged standing and walking. - Ability to reach, stoop, bend, kneel, and crouch are required in setting up and monitoring equipment Skills and Abilities: - Ability to speak, read, write, and communicate effectively. - Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner. - Ability to work independently without supervision. Environmental Conditions: - Indoor, temperature controlled, smoke-free environment. Occasional outdoor exposure. - Exposure or potential exposure to blood and body fluids may be required. - Handicapped accessible. - May work under stressful circumstances at times. Proficiency or Productivity Standards: - Meets established attendance standards. - Adheres to hospital/department dress code including wearing ID badge. - May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines. - May be required to work on religious and/or legal holidays on scheduled days/shifts. - Will be required to work as necessary during disaster situations, i.e., before, during or after a disaster. - May be required to stay after workday to assist after a disaster situation until relief arrives. - May be required to perform other duties as assigned by supervisor.
Address: 250 Pond Street, Braintree 02184
Shift: Day Job
Job ID: 2010882
Contact Name - External: Kerianne Gallagher
Contact Email - External: Kerianne.Gallagher@encompasshealth.com