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Nutrition Service Supervisor

Job Description

The Nutrition Service Supervisor supports management, planning, and coordination of activities of the Nutrition Services Department to provide nutritional services to patients as well as employees and guests. The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards, safety practices, staffing, and staff development.  In addition, the Nutrition Services Supervisor may assist Dietitians with nutrition assessments, if qualified.

The Supervisor is responsible for helping create an environment and culture that enables the department to fulfill its mission by meeting or exceeding its goals.

 

RESPONSIBILITIES AND TASKS

 Supports Nutrition Service Manager in absence.

 Performs and documents all purchasing, receiving and inventory control of food and supplies.

 Maintains sanitation and proper temperatures to ensure compliance with all regulatory agencies.

 Maintains correct food handling techniques to ensure compliance with all regulatory agencies.

 Determines quality (taste/temperature/appearance), quantity, and portion size of food required.

 Ensures production for both patient meals and cafeteria line are properly coordinated.

 Ensures proper handling of cash/tickets and cash/ticket reports.

 Coordinates dietetic services with other departments.

 Purchases food; assists with and assigns duties for special needs or special occasions.

 Ensures in-service education meetings are held and courses are completed as required by company.

 Performs other duties as assigned.

 Organizes, plans, and manages time effectively to complete assignments.

 Meets position requirements and performs essential functions.

 Completes mandatory training and courses required by completion date.

 Reports questionable situations, concerns, complaints or harassment immediately.

COMPETENCIES

Accountability Taking ownership for responsibilities and commitments, and their outcomes.

Business Acumen Understanding the context, needs, and key factors associated with achieving business goals and objectives. Change Agility Effectively anticipating, preparing for, facilitating, leading, and supporting sustainable positive change.

Collaboration

Contributing and capitalizing on the talents of diverse stakeholders to achieve common goals while respecting individual needs.

Communication

Conveying, understanding, acknowledging and incorporating information, news, ideas and feelings, using a variety of methods.

Leadership

Engaging relevant parties, building a compelling vision of desired outcomes, generating energy and enthusiasm, and empowering others to take action by removing obstacles and building accountability.

Personal Growth & Development

Devoting time and energy to expand knowledge, skills, and abilities; and seeking new experiences or career opportunities.

Quality & Customer Satisfaction

Committing oneself to maintain a high standard of excellence while also meeting or exceeding customer expectations.

Talent Management

Attracting, engaging, retaining, and developing high-performing individuals and teams to meet current and future business needs.

Job/Technical Proficiency

Demonstrating the appropriate breadth and depth of knowledge and skill specific to one’s profession, function or job discipline. 

POSITION REQUIREMENTS

License or Certification:

 CDM or Dietetic Technician registration with Academy of Nutrition and Dietetics, if required by State or other regulatory agency.

 Current member of Academy of Nutrition and Dietetics, if required by State or other regulatory agency.

Minimum Qualifications:

 Graduate of an associate degree program in food service preferred.

 Must have knowledge of nutrition and dietetics, and operations of hospital food services.  Knowledge of all H.A.C.C.P. guidelines preferred.

2

 Two years of healthcare food service experience, preferably in a supervisory role.

Machines, Equipment Used:

 General office equipment such as computer/laptop, telephone, copy/fax machine, calculator, scanner, etc.

 Microsoft Office software, to include Outlook, Word, and Excel.

Physical Requirements: 

 Visual acuity, speech recognition, speech clarity.

 Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 30 pounds. Reasonable assistance may be requested when lifting, pushing, and/or pulling exceeds these minimum requirements.

 Ability to safely push/pull objects weighing up to 100 pounds on wheels, with assistance, if necessary. The push/pull weight will be based on a loaded maximum weight of 200 pounds per cart.  Ability to withstand prolonged standing and walking. 

 Ability to reach, stoop, bend, kneel, and crouch are required.

Skills and Abilities: 

 Oral communication, written communication, fluency in English, active listening.

 Information ordering, deductive reasoning, social perceptiveness, time management, critical thinking.

 Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.

 Ability to work independently without continuous supervision.

Environmental Conditions:

 Indoor, temperature controlled, smoke-free environment.

 Handicapped accessible.

 May work under stressful circumstances at times.

 Wet surfaces and sharp objects and high noise levels possible.  Hot and cold temperature extremes.

Proficiency or Productivity Standards: 

 Has regular, reliable, and predictable attendance and punctuality.

 Maintains current licensure and/or certifications, if applicable.

 Adheres to dress code including wearing ID badge.

 Adheres to Standards of Business Conduct.

 May be required to work weekdays and/or weekends, evenings and/or night shifts if needed to meet deadlines.

 May be required to work on religious and/or legal holidays on scheduled days/shifts.

 Will be required to work as necessary during disaster situations, i.e., before, during or after a disaster.

 May be required to stay after workday to assist after a disaster situation until relief arrives.

 May be required to perform other duties as assigned by supervisor.

 This position will support cultural diversity by ensuring that the delivery of quality, equitable and culturally competent patient-centered care is provided; promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity; and ensuring that cultural diversity and sensitivity train

 

- CDM or Dietetic Technician registration with ADA if required by State or other regulatory agency.
- Current member of ADA if required by State or other regulatory agency
Education, Training and Years of Experience:
- Graduate of an associate degree program in food service, preferred.  Must have knowledge of nutrition and dietetics, operations of hospital food services and knowledge of all H.A.C.C.P. guidelines preferred.
- Two years healthcare food service experience and preferably in a supervisory role
Machines, Equipment Used:
- General office equipment such as telephone, copy machine, fax machine, calculator, computer.
Physical Requirements:
- Good visual acuity and ability to communicate.
- Ability to lift, push/pull and retrieve approximately 100% of the time.
- Ability to safely lift and carry objects weighing up to 50 pounds on a regular basis.
- Ability to safely push/pull objects weighing up to 150 pounds on wheels, with assistance, if necessary.  The push/pull weight will be based on a loaded maximum weight of 300 pounds per cart.
- Ability to demonstrate safe retrieval skills from above the head to floor level with objects up to 50 pounds.
- Ability to withstand prolonged standing and walking.
- Ability to reach, stoop, bend, kneel, and crouch are required for patient care functions and in setting up and monitoring equipment.
Compliance:
- Adheres to the company's Standards of Business Conduct.
- Maintains current licensure and/or certifications, if applicable.
Skills and Abilities:
- Ability to speak, read, write, and communicate effectively.
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
- Ability to work independently without supervision.
Environmental Conditions:
- Indoor, temperature controlled, smoke-free environment.  Occasional outdoor exposure.
- Exposure or potential exposure to blood and body fluids may be required.
- Handicapped accessible.
- Wet surfaces and sharp objects and high noise levels possible
- Hot and cold temperature extremes
- May work under stressful circumstances at times.
Proficiency or Productivity Standards:
- Meets established attendance standards.
- Adheres to hospital/department dress code including wearing ID badge.
- May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines. 
- May be required to work on religious and/or legal holidays on scheduled days/shifts.
- Will be required to work as necessary during disaster situations, i.e., before, during or after a disaster.
- May be required to stay after workday to assist after a disaster situation until relief arrives.
- May be required to perform other duties as assigned by supervisor.



Address: 175 Lancaster Boulevard, Mechanicsburg 17055-2016
Shift: Day Job
Schedule: Full-time
Job ID: 2134264