Encompass Health Careers

Home Health LPN / Patient Services Coordinator / Scheduler / Intake Coordinator

Pooler, Georgia

Job Description

Division: Home Health

Are you in search of a new career opportunity where you are the connection? If so, now is the time to choose Encompass Health as your employer. The Home Health & Hospice division of Encompass Health is hiring!


As a national leader across home health, hospice, and inpatient rehabilitation hospitals, Encompass Health is consistently ranked as a top best-place-to-work in the communities we serve. Our philosophy of delivering a better way to care exemplifies our commitment to quality, compassionate care for our patients, all while fostering a unique culture that is compassionate and collaborative.

  • Encompass Health’s enterprising model of the continuum of care for post-acute services sets the standards for excellence. This is evident throughout all of our care settings and office locations, as we maintain a workplace that is stable, ethical, and supportive.
  • At Encompass Health, we continually invest in employees to assist in them achieving personal goals and make meaningful, measurable differences in the lives of their patients.

Ever-mindful of the need for employees to care for themselves and their families, Encompass Health offers benefits that encourage lifestyle choices that keep you healthy and happy. Subject to employee eligibility, some benefits, tools, and resources include:

  • Generous time off with pay for full-time employees.
  • Continuing education opportunities.
  • Scholarship program for employees and their children.
  • Matching 401(k) plan.
  • Comprehensive insurance plans for medical, dental, and vision coverage.
  • Electronic medical records & mobile devices for all clinicians.
  • Incentivized bonus plan.




  • Scheduling home visits for the field staff each day and assisting with the coordination of patient care.
  • Accumulating admissions and intake information.
  • Communicating with physicians about orders and patient progress information.
  • Ensuring geographic scheduling to reduce drive time and to enhance staff satisfaction and patient care.


  1. Follow up on automated Medicare Eligibility alerts. Notify the Branch Director immediately if Medicare is not the primary payor source.
  2. Communicates with the Billing Manager if the insurance carrier is not Medicare to ensure verification of benefits occurs. Communicates benefit information with referral source as necessary.
  3. Scans referral paperwork into HCHB timely to ensure that it is made available to field staff.
  4. Communicates acceptance of referrals clearly with referral sources.
  5. Review and follow up on entitlement verification issues.
  6. Update Homecare Homebase and computer software as necessary
  7. May be required to serve on at least two agency wide committees per year.



  1. Receive referrals from physicians, facilities and staff and enter referral in Homecare Homebase (HCHB). Clearly identify who called in the referral.
  2. Ensure all demographic information is accurate on the referral form based on Medicare Eligibility.
  3. Enter Non-Admit information into HCHB with details in Coordination Notes if no visit was made. Communicates Non-Admit status to referral sources and/or Sales Area Managers along with the reason for Non-Admission.
  4. If clinical, may be required to perform patient visits.
  5. If clinical, may be required to participate in on-call rotation.
  6. Function as staff nurse PRN if applicable.


1. Be a LPN/LVN licensed in the state in which he/she practices

2. At least one year of clinical experience in a hospital or nursing home setting

3. At least one year of home health experience within the last 24 months and a good understanding of staffing and scheduling requirements related to home health

4. Computer knowledge is preferred