Registered Nurse, Care Management Supervisor

Job Description

Division: Home Office

Schedule: Monday – Friday, 8:00am – 5:00pm + Participation in On-Call Rotation

Location: 6688 North Central Expressway, Dallas, TX 75206


*This is not a remote position. Following 90 days of employment, employee will be eligible to choose 2 or 3 day hybrid schedule.

Are you in search of a new career opportunity where you are the connection? If so, now is the time to choose Encompass Health as your employer. The Home Health & Hospice division of Encompass Health is hiring!


As a national leader across home health, hospice, and inpatient rehabilitation hospitals, Encompass Health is consistently ranked as a top best-place-to-work in the communities we serve. Our philosophy of delivering a better way to care exemplifies our commitment to quality, compassionate care for our patients, all while fostering a unique culture that is compassionate and collaborative.

  • Encompass Health’s enterprising model of the continuum of care for post-acute services sets the standards for excellence. This is evident throughout all of our care settings and office locations, as we maintain a workplace that is stable, ethical, and supportive.
  • At Encompass Health, we continually invest in employees to assist in them achieving personal goals and make meaningful, measurable differences in the lives of their patients.

Ever-mindful of the need for employees to care for themselves and their families, Encompass Health offers benefits that encourage lifestyle choices that keep you healthy and happy. Subject to employee eligibility, some benefits, tools, and resources include:

  • Generous time off with pay for full-time employees
  • Continuing education opportunities
  • Scholarship program for employees and their children
  • Matching 401(k) plan for all employees
  • Comprehensive insurance plans for medical, dental, and vision coverage for full-time employees
  • Supplemental insurance policies for life, disability, as well as critical illness, hospital indemnity and accident insurance plans for full-time employees
  • Flexible spending account plans for full-time employees
  • Minimum essential coverage health insurance plan for all employees
  • Electronic medical records & mobile devices for all clinician


Encompass Health - Home Health & Hospice is hiring a Registered Nurse (RN) to join our (telephonic) Care Management Division as a Program Supervisor.  This is an office based position with no hands on patient contact.  


The care management program supervisor will:

  • Assist in maintaining all program clinical and logistic responsibilities within the care management department
  • Assist with scheduling, tracking, trending, and reporting on key operational and quality metrics
  • Collaborate with departmental leadership, strategic partners, and local branch staff to achieve the goals of the quadruple aim as set by the centers for Medicare and Medicaid services (CMS), and the needs of the department.
  • Provide registered nurse (RN) oversight when licensed vocational nurses (LVNs) develop patient care plans
  • Function as the leader for care management clinical best practices, keeping up with new CMS rulings, requirements and best practices
  • Carry a caseload of patients to provide care management to
  • Monitor the education needs of the team



  • Must be a Registered Nurse (RN) with licensure in the State of Texas; graduate of an approved Associates or Bachelor school of nursing.
  • Must have at least 3 years demonstrated experience in care management best practices in a telephonic care management setting, health care setting, such as a clinic, hospital or post acute facility.
  • Must have at least 1 year of team lead or supervisor experience.
  • Must have intermediate to advanced skills in various software, especially Excel and PowerPoint
  • Must have strong skills utilizing various Electronic Medical Record (EMR) platforms.
  • Must have demonstrated execution in effective problem solving, escalating issues according to procedure.


  • Case management certification highly preferred.
  • Previous experience and knowledge of patient risk management software is highly preferred.
    • May include experience in Medalogix, Innovaccer, Epic Systems, or Eclinical Works.

 Requirements: Must possess a valid state driver license. Must maintain automobile liability insurance as required by law.