Hospice Billing Coordinator

Job Description

Division: Home Office

Hours: Monday - Friday, 9:00am - 6:00pm

Position Location: 2400 John Hawkins Parkway, Birmingham, AL 35244 (not a remote position)

Are you in search of a new career opportunity where you are the connection? If so, now is the time to choose Encompass Health as your employer. The Home Health & Hospice division of Encompass Health is hiring!


Encompass Health offers benefits that encourage lifestyle choices that keep you healthy and happy. Subject to employee eligibility, some benefits, tools, and resources include:

  • Generous time off with pay for full-time employees
  • Continuing education opportunities
  • Scholarship program for employees and their children
  • Matching 401(k) plan for all employees
  • Comprehensive insurance plans for medical, dental, and vision coverage for full-time employees
  • Supplemental insurance policies for life, disability, as well as critical illness, hospital indemnity and accident insurance plans for full-time employees
  • Flexible spending account plans for full-time employees
  • Minimum essential coverage health insurance plan for all employees


Encompass Health - Home Health & Hospice is searching for an experienced medical biller to join our dedicated Hospice Billing team in Birmingham, AL. 

Hospice Billing Specialists are responsible for the following duties:

  • Monitoring assigned payor and patient accounts.
  • Processing accurate and complete claims to the payor source or other entity.
  • Accurate and complete resolution of any balance remaining after payment from payor is received; with the end goal being proper payment for hospice services provided and adjustment to zero balance on each AR invoice.
  • Answering questions from branch office staff, patients/caregivers, and payor source representatives using excellent customer service skills.
  • Interpreting and processing Explanation of Benefits with end goal of accurate patient and payor billing.
  • Making AR follow up calls as directed in a highly professional manner, thereby maintaining and constantly improving customer relations.
  • Processing account adjustments, balance write offs, and account reconciliations with accurate, effective documentation of all actions taken.


Education and Experience:

  • Must have a high school diploma or equivalent. An associate or bachelor degree in accounting, business, or related field is preferred.
  • Must have demonstrated use of a 10-key and be able to type 45 words per minute.
  • Must have demonstrated experience with medical terminology and data entry.
  • A certification in billing or medical terminology is preferred.
  • Two years experience in Medicare or other insurance billing, coding, and related billing tasks is preferred.
  • Must be adept at communicating with a broad range of individuals, foster mutual respect, and possess excellent customer service skills.
  • Must have strong attention to detail.
  • Must be well organized and able to manage multiple projects simultaneously in a high volume environment, prioritize tasks appropriately, and finish work within deadlines.
  • Must have good problem-solving skills and the ability to analyze received information to determine proper compliance. Must have a high standard of professional ethics.

Requirements: Must possess a valid state driver license. Must maintain automobile liability insurance as required by law.