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Executive Vice President of Hospice

Job Description

Division: Home Office

Encompass Health’s home health & hospice services are now Enhabit Home Health & Hospice. We remain committed to delivering a better way to care for our patients and their loved ones, helping them achieve their specific care goals in the comfort and safety of their own homes. As one of the largest Medicare-certified home health and hospice providers in the nation, we continue to set the industry standard for superior home-based care.


Hours: Monday - Friday, 8:00am - 5:00pm

Position Location: 6688 North Central Expwy, Dallas, TX 75206

 

The Executive Vice President of Hospice oversees the day-to-day operations of the hospice business segment. They will have responsibility for the operational and sales performance to ensure growth, operational effectiveness, clinical & quality excellence, and financial goals are achieved. This position will manage the development and implementation of effective salary and staffing matrices to meet the needs of sales objectives, operational workflow, high clinical standards, and financial growth.

 

The executive vice president of hospice is responsible for ensuring collaborative, working relationships between local field operations, clinical teams, sales teams & home office teams to execute a consistent alignment and display of the Enhabit Home Health & Hospice mission and core values.

Responsibilities

  • Oversee operations of the hospice business segment; ensure consistent quality of services, efficiency of operations, and customer satisfaction.
  • Manage all contracts related to hospice sales and operations.
  • Strategize with home office talent acquisition to meet hospice branch staffing needs.
  • Approve all new candidates for hire for hospice branch and regional leadership positions.
  • Ensure the staffing and pay matrices are consistently applied; assist with matrix development.
  • Strategize with home office clinical team to meet Enhabit Home Health & Hospice patient service goals and maintain state and federal compliance.
  • Oversee hospice senior level operations and sales teams; ensure effectiveness, efficiency, and adherence to standard operating procedures and all Enhabit Home Health & Hospice policies.
  • Ensure functionality and workflow within Homecare Homebase are efficient and effective.
  • Manage orientation and training for senior regional leadership.
  • Oversee hospice branch ability to successfully achieve sales, operational, clinical and financial goals; ensure success of senior regional leaders within their assigned territories.
  • Assess the ability of senior regional leadership to align with and demonstrate the Enhabit Home Health & Hospice mission and realize the core values at each interaction.
  • Strategize with local and regional leadership to sustain and improve operations; participate in strategy meetings, as needed.
  • Collaborate with home office executive leadership to ensure efficient function of Enhabit Home Health & Hospice operations and consistent delivery of services.
  • Attend and participate in various committees, as assigned; including the education and information technology steering committees and the governing both committee.
  • Assist with updates to the SOP and other company resources for accuracy and relevance.
  • Ensure operational, procedural, and policy updates are communicated timely.

Qualifications

  • Must have a bachelor degree. Clinical degree is required.
  • Must have a minimum of 10 years hospice experience with a combination of sales and operational leadership experience.
  • Must have a demonstrated, robust knowledge of the Medicare guidelines governing these service lines.
  • Must have a minimum of ten years previous management experience. 
  • Experience that demonstrates a strong understanding of the issues related to the delivery of hospice services, with a history of effective problem solving in this area is strongly preferred.
  • Must have excellent interpersonal, communications, public speaking, and presentation skills.
  • Must possess the ability to communicate effectively verbally and in writing.
  • Must have the ability to generate respect and trust from staff and external constituencies.
  • Must have solid, working knowledge of budgeting, sales, business development, and strategic planning.
  • Must have operational field (branch level) management experience.
  • Must be well organized, and have the ability to manage multiple tasks simultaneously.
  • Must be able to work independently with minimal supervision.
  • Must be self-motivated and possess a high standard of professional ethics.
  • Must possess core leadership traits and demonstrate the ability to thrive in an ever evolving and changing healthcare environment.
  • Must have a sense of curiosity, a commitment to life-long learning, agility, discernment, flexibility, ability to elicit best practices from diverse teams, and ethical and critical reasoning skills.
  • Must demonstrate the ability to be a top performer, and to understand and appreciate multiple stakeholder perspectives.
  • Must display courage, empathy, humility, civility, and grit, attributes which will enable executive leaders to lead during times of stress, uncertainty, or rapid change.